Avoid the Dreaded 'Selective Enforcement' Label

Governance Tools

Does it take a ruler in the grass to provide consistent enforcement of deed restrictions and covenants? Learn how to set a consistent enforcement process.

Going Cloud-Based as a Disaster Preparedness Plan

TOPS [ONE], Natural Disasters

It's easy to ignore the inevitable destruction natural disasters can bring. Why worry about what might not happen? But when you fail to plan, you risk losing everything.

Human Error in Payments Processing

Accounting

25% of all HOA assessments are made with ACH. But how do you prevent mistakes due to human error? (Or worse, deliberate fraud?!) And who is liable when the worst does happen?

CAM Mash Up: This Week (August 12 - 18)

CAM Mashup

This week in the CAM Mashup: Beating the burnout, one step on the road to success at a time!

Getting Ahead of Community Association Manager Burnout

CAM Managers

Burnout is a word a lot of management professionals tend to shrug off, but you can't ignore it forever! Here are three signs you're experiencing burnout, and tips to combat the effects.

Letters From the President - Introducing TOPS Pay!

TOPS, Letters from the President

We know we can do it better! That's always been our belief, and with TOPS Pay, we're proving once more just how true that is with a safe, free alternative to traditional ACH payments!

CAM Mash Up: This Week (August 5 - 11)

CAM Mashup

This week in the CAM Mashup: Your HOA Board, and how you can make them the best they can be. From managing disputes to creating subcommittees.

The Mystery of the Missing Documents

TOPS [ONE], Technology, Management Tools

Does "managing your documents" mean "keeping all of your invoices in a shoe box at the back of your storage room" to you? If it does, you're making your job harder than it needs to be! Don't be the villain in your own sleuthing story when it comes to document management!

CAM Mash Up: This Week (July 22 - 28)

CAM Mashup

This week in the CAM Mashup: Automation, Drones, and clouds - oh my! We're bringing you all of the technology information you can utilize for your company.

Building a Business Case for AP Automation

Technology, Guest Post, Partners

Leaders are looking for ways to reduce spending while increasing profits. Luckily, automation does just that with a few other benefits board members and leaders can appreciate.

CAM Mash Up: This Week (July 15 - 21)

CAM Mashup

This week in the CAM Mashup: what to do about neighbors in an argument and why you should be installing a pool in your community.

Should Your Management Company Pricing be Public?

Management Companies

Hidden pricing is one of the oldest tricks in the book, but is it doing you any favors? For TOPS, we realized it was time to break free of industry expectations and make our pricing public. Should you do the same?

CAM Mash Up: This Week (July 8 - 14)

CAM Mashup

This week in the CAM Mashup: what to do about neighbors in an argument and why you should be installing a pool in your community.

Letters From the President - Software AND Service

TOPS, Letters from the President

The software you choose is so important, and so is the service you receive! You need both to truly be successful, on your end and ours. Let's work together to make our software and our service work for YOU.

CAM Mash Up: This Week (July 1 - 7)

CAM Mashup

This week in the CAM Mashup: The kind of personalities that create success in an HOA board to the best ways to communicate with board members.

When Your Boards Play Politics

Legal

Politics are messy. And supporting politicians can be a dangerous game. Find out how a community or board member can show support or represent the industry, and how they can't.

CAM Mash Up: This Week (June 24 - 30)

CAM Mashup

This week in the CAM Mashup:. all of the tips that will have your Community Association running smoothly.

Automation and You: Admitting When a Process Isn't Working

Management Tools, Technology, Featured

Every activity you perform in business has a process. Aligning these processes into a workflow is one of the most crucial steps in automating your business. What is also important is knowing exactly how a workflow really helps your business.

CAM Mash Up: This Week (June 17 - 23)

CAM Mashup

This week in the CAM Mashup: Be prepared! From making summer plans for your community to keeping your association safe from hurricanes, preparation is everything.

Communication is Key, Even in Community Association Management

CAM Managers, Featured

Tom Willis, PCAM®, has a lot to say about the lack of resources available for CAM Professionals to best serve their customers. So do we.

CAM Mash Up: This Week (June 10 - 16)

CAM Mashup

This week in the CAM Mashup: Be prepared! From making summer plans for your community to keeping your association safe from hurricanes, preparation is everything.

Automation and You: Implementing Workflows

Management Tools, Technology, Featured

Every activity you perform in business has a process. Aligning these processes into a workflow is one of the most crucial steps in automating your business.

CAM Mash Up: This Week (June 3 - 9)

CAM Mashup

This week in the CAM Mashup: Don't get heated this summer! Find out how to stave off board-member burnout, mean-mail repercussions, and community pool contagions.

Letters From the President - All the Many Hats

TOPS, Letters from the President

You do everything because that's just what the job requires. And you're great at it! But when you need the extra help, TOPS [ONE] is here, because it was built specifically to help you handle all the hats you wear.

Future-Proofing Your Management Company [Free eBook]

Technology, Featured

As a Community Association Management company, you must keep up with evolving customer demands, reduce costs, and increase efficiency. Our new eBook will teach you how to use automation to turn your organization into a future-proof, efficient, machine!

CAM Mash Up: This Week (May 27- June 2)

CAM Mashup

This week in the CAM Mashup: The skies are opening and bringing forth the dreaded summer hurricane season. Make sure you're ready, wherever you may be, for gross weather with helpful tips on landscaping preparedness, HOA insurance, and handling surprise expenses. Plus a quick rundown of the GDPR!

The GDPR and, Well, Everyone

Legal

Time for us to practice what we preach! We strive to keep all of our readers and clients in compliance with new laws as they pop up. With the implementation of the GDPR, it's our turn to do just that. See what changes we've made to our website and why.