Keepig up with the times seems to be a topic that's on everyone's mind lately. From communication to dues payments, homeowners deserve an up-to-date method that fits in with their modern lifestyle. We're also talking about life hacks for handling a restructuring, and for avoiding actual hackers. Read about all of this and more in this week's CAM Mashup!
As an educated member of the Community Association Management industry, you already know how crucial it is to stay informed and up-to-date on the latest news, trends and happenings within the industry. Each week, we bring together our favorite reads of the week and share them with you! Enjoy the CAM Mash Up and please share it too!
"The modern medium(s) available to transact information in the digital age doesn’t change the need to communicate, they only change the how; and, of course, the speed at which information is distributed and consumed."
Riding Out a Restructuring
"The news just landed in your inbox. Or maybe even in your ear, whispered through the gossip chain from one colleague to another—the company is restructuring. The first question you probably have is: “What does this mean for me?” And that’s a fair question because there are a few different outcomes. But what I want you to know first is that this is unfortunately a part of working in today’s world. And while that might not be comforting in the moment, you’ll learn that once you survive it once, you can survive it again." Check out the best moves you can make during a restructuring.
Hacking the Hackers
"Even as we become more dependent on IT systems for everything from ordering our groceries to tracking our fitness, cyberattacks are becoming more organized, profitable and persistent. For CPAs, this means growing concerns about both protecting client data and helping clients protect sensitive information." Cybersecurity Awareness Month may be over, but your security should always be on your mind. Check out "three great ways CPAs can remain proactive when it comes to cybersecurity."
Measure in Collections
"Collecting money from delinquent homeowners is by far one of the least popular aspects for community association management. For boards, it's right up there with raising dues and levying special assessments in terms of undesirable duties of the board.
The unfortunate truth is that collections always come down to the people. These usually aren't deadbeats who have plenty of money but just refuse to pay. Most homeowners in arrears on their assessments come complete with a sad story." But as much as those sad stories need compassion, collections still need to happen, because collections are an integral part of the health of your community. See how your community's health measures out.
"What's a Check?"
"I know it’s hard to believe, but in 2017 there’s an 88 billion dollar industry that still processes millions of payments by check. Less than 50% of the corporations in this industry even offer online payments. It’s not some obscure industry that nobody has ever heard of, it’s your homeowner’s association. A recent survey by Billing Tree found that while all HOAs accept checks, only about half accept online dues payment via credit cards or automatic recurring payment. One friend recently told me, “The only reason I have a checkbook is to pay my HOA dues.”" Here are 3 reasons why you should offer your homeowners online dues payment.
Do You Have Big News This Week?
If you've got big news that would be relevant to other CAM professionals, please share it with us in the comments below!