CAM Mash Up: This Week (May 6-12)

Posted by Andrea Drennen, CMCA on May 6, 2018

One of my favorite times every week is Sunday morning when I can sit down with a cup of coffee and dig through the wealth of information that was published the previous week by all the smart minds in community management. There is always more to learn, and this industry delivers every single week.

Even now, when most us are packing our bags to descend on DC for the CAI National Conference, we are still learning about magic, zombies, map-making and glass houses. I tell you, this industry is awesome! Read on and see it for yourself, this week in community association management!

As an educated member of the Community Association Management industry, you already know how crucial it is to stay informed and up-to-date on the latest news, trends and happenings within the industry. Each week, we bring together our favorite reads of the week and share them with you! Enjoy the CAM Mash Up and please share it too!

Copperfield's got nothing on us

Mediators like Kat Marquis say there is magic in mediation. Some attorneys disagree, saying it forces the association to give up it's power. But courts and even boards are increasingly turning to mediators to avoid expensive lawsuits where they get stuck with the bill, even if they win. Is mediation right for you?

Can we collab on this?

CAM Management gets harder every day as changing laws, higher expectations from board members and faster turn-around demands from homeowners push us to do more, faster. Enter your distributed teams into this environment - Administration, Managers and Accounting. Are your distributed teams working together in a collaboration to amplify the work that needs to get done, or are they simply cooperating, and slowing it down?

How can you tell the difference between cooperation and collaboration?

The first step in automating

"Every activity you perform in business has a process. Some may be better than others, but there is always a series of steps one goes through to complete a task. Whether it’s how you prepare for a meeting, the agenda in that meeting, your process to collect bids, or even what to do when a homeowner calls in, they are all processes.

The key to implementing automation in your organization is to map out your processes first, so you can understand and identify which steps can be automated, improved, or even eliminated."

Get yer shotgun Cletus! We're goin' zombie huntin'

"In almost every community association in these United States there lurks “Zombie Debt.” Zombie Debt is best described as money an association has written off because a bank has foreclosed and there were dues owing that the association never received. The mistake is that this debt is not dead and much like a Zombie it still lives and can be collected."

Learn how to hunt your community's zombies and collect on debt you thought was dead and gone.

Dysfunctional Boards are living in glass houses

"Many HOA board members feel stressed, overworked, and underappreciated. I say “many” because there are a some who seem to handle their HOA board responsibilities with relative ease. What makes the difference? Are “those people” smarter, more skilled, or does their community have fewer challenges?  

All of the above may be true, but in many cases, board members are their own worst enemies. That’s right, I said it, you’re making the job of board member more difficult than it needs to be."

Will we see you in DC?

"CAI National can be an overwhelming rush of presentations, conversations, and potential meet-ups, sure, but it's also an exhilarating experience for everyone involved. But with all of the excitement, it can be tough to know where to focus your time."

To help you plan your time, here's a list of some CAI conference 'must-dos'."

We really do love it here!

For the third year running, TOPS Software has been named one of the best places to work in Tampa Bay, according to the Tampa Bay Times. Looking for a fulfilling way to contribute to the Community Association industry? We are still hiring!

Do You Have Big News This Week?

If you've got big news that would be relevant to other CAM professionals, please share it with us in the comments below!

Click here to see a what your community looks like in TOPS [ONE].