Board engagement, hiring contractors, websites in Florida, and reserves - this week we cover the foundations of community association management. All of this, and more in this week's CAM Mashup!
As an educated member of the Community Association Management industry, you already know how crucial it is to stay informed and up-to-date on the latest news, trends and happenings within the industry. Each week, we bring together our favorite reads of the week and share them with you! Enjoy the CAM Mash Up and please share it too!
Everyone is talking about the law taking effect this July requiring Florida community associations to have a website. For community associations who have been resistant to build up an online presence, we get it, but it's time to pull your pants up and make it happen.
We have answers to all your questions on the new laws, and the deets on what's need to have and what's nice to have.
When co-op or condo owners make a renovation to their unit, does your association require an alteration agreement? If not, you could be endangering the entire building. Not only should you have a policy that requires it, but there are three things that absolutely need to be accounted for in your policy.
Read on to learn what needs to be included in every alteration agreement.
Homeowners aren't the only ones that can make a mistake when hiring contractors. And when the board makes a mistake, the consequences can be far-reaching, and expensive! "Make the process easier and more effective for your HOA board by following a well-planned checklist. That way everyone’s on the same page from start to finish.
No homeowners want to pay increased fees, so boards are often tempted to skimp on reserve contributions for community assets to avoid raising fees. "There is a 100% chance all those assets are going to fail and need to be replaced, and you can’t pay for those projects with imaginary money."
Here's the math on what happens when your board skimps on reserve contributions (spoiler alert: it's bad.)
Not There, Don't Care
Board members come in every flavor, but one of the hardest to deal with is the apathetic board member. "The problem with apathetic Condo Association Board members is that once you get a majority or near-majority of apathetic or bad members, the productivity of the Board starts to grind to a halt. Work doesn’t get shared effectively, which accelerates the burnout of your good Board members. Worse yet, it can enable bad Board members and allow them to carry out nefarious or negative activities."
TOPS Software is adding a whole new department, focused on Customer Satisfaction & Success. This new team will be responsible for working with our clients to insure they are achieving the goals they set out to achieve with TOPS, and helping to remove any roadblocks or obstacles standing in the way of those goals.
Since this is a brand new department for us, it's important that the individuals we hire truly understand the needs of our clients, what drives them, and how they define success. That's why we are looking for industry professionals to join us.
Do You Have Big News This Week?
If you've got big news that would be relevant to other CAM professionals, please share it with us in the comments below!
Oh, One More Thing...
We have a webinar this week you can't afford to miss, especially if you are in the state of Florida, because on top of some great education, you get CEU credits, for FREE. Sign up by clicking the image below: