If the Internet is correct (and you know everything you read on the Internet is true) March is National Ethics Awareness Month. We explore the heavy questions, like what causes people to behave unethically, what to do with poisonous customers, and whether your community association should consider taking on debt. The answers to these questions and more are in this week's CAM Mashup!
As an educated member of the Community Association Management industry, you already know how crucial it is to stay informed and up-to-date on the latest news, trends and happenings within the industry. Each week, we bring together our favorite reads of the week and share them with you! Enjoy the CAM Mash Up and please share it too!
Nighty Night, Nighttime Board Meetings
Traditionally speaking, board meeting are held in the evenings after the typical 9-5 work day. The hope is that more people, board members and homeowners alike, will be able to participate. But what about the managers who are already working a 9-5, and frankly well beyond those hours, and then are required to attend the night board meetings as well? Check out this article which supports the argument that it may be time to move away from the nighttime board meetings and into the future.
Ethics in the CAM Industry
One of my favorite classes in college was my ethics course. The principle of ethics has always resonated very deeply with me. That’s why this article, written by TOPS’ very own Tony Hatzidakis, drawing from Julie Adamen's amazing CAMfire keynote, along with the teachings of an ancient Greek philosopher, struck such a cord with me. Let’s take a deeper look at why we allow ourselves to act unethically at times.
“When it comes to rebounding and rebuilding after a natural or man-made disaster, nothing is simple. The Federal Emergency Management Agency (FEMA) exists to help with the process, but getting that help can be complicated. You have to know what FEMA can and can’t do for you, how to ask for its assistance, and how to tailor your request to meet the agency's requirements.”
Caution: Poisonous Customer
I am particularly fond of this next article from our friends over at Gladly. They examine the unfortunate reality of having a poisonous client and they examine what you should do with them. Their solution is simple and ingenious in my humble opinion. Check it out here!
Considering a Loan for Your HOA?
So you have a major project in your HOA on the horizon but you aren’t quite sure where the finances are going to come from? It may actually not be a terrible idea to consider a loan. This article explores the positives and negatives of funding your project in this less conventional manner.