We all want a fair deal in life. From the time children are old enough to talk, they have a keen sense of what's fair. Just try serving two children two very different sizes of cake and see what they have to say! My point is, this sense of what's fair never really goes away. That's why community association rules are so hard - because they have to feel fair to everyone.
This week we're all about fair as we bring to you some of the top news from the CAM industry - reasonable rules, staying focused and productive, growing a thick skin, or fixing an ugly website. Then we cap it all off with new market research so we can measure ourselves against other communities to see how we stack up. Fair enough? Check it out in this week's CAM Mashup!
As an educated member of the Community Association Management industry, you already know how crucial it is to stay informed and up-to-date on the latest news, trends and happenings within the industry. Each week, we bring together our favorite reads of the week and share them with you! Enjoy the CAM Mash Up and please share it too!
"One important board responsibility is to adopt and enforce community rules. Developers, when creating common interest communities, provide CC&Rs and bylaws (usually boilerplate), but typically do not create rules. So, it is up to the volunteer boards to create necessary and reasonable rules for their communities." But there is a proper way of creating these rules and then also enforcing them. More here!
Do you ever get distracted at work? OF COURSE YOU DO! We all do. But in today's technology based world, there are apps that are designed to get you back on track! Some of these I am downloading immediately! Check them out here!
Words of Wisdom
"When I speak to new community association managers, I let them know this industry is a calling! You will have your mettle tested every day. You will either get strong, or you will break. You will be yelled at, accused, condescended to, berated, and avoided (read: collections) sometimes all in the same day. You cannot take it personally." Are you mentally strong enough to handle it?
Win a Free Makeover
Does your website look like it's stuck in the '90s? You are not alone! "It’s true… the HOA industry has a problem — a bad, ugly, terrible, problem! — It’s not HOA boards run amok, or homeowner apathy. Nope… We have a community association website problem." One of our partners, Gladly is hosting a new contest to find ugly community association websites! The lucky winner will be getting a free modern design makeover for their website! (plus some awesome free swag for themselves - I mean, I want it!) So if your community association's website is ugly, outdated, cluttered, and difficult to navigate, now is your chance to turn that ugly duckling into a swan by entering it in the first ever Ugly Community Association Website Contest. Just complete the form with the address or screen shot of your ugly HOA website. Gladly will narrow it down to 10 and then let us (the readers), determine the winner. Good luck!
I just love getting statistics on our industry - it helps provide a benchmark to see how other communities are doing, and if we're doing it right! Sometimes it gives us new ideas, other times it's just like a pat on the back to say "You're doing ok!" So I was thrilled to get Paylease's new annual market survey results in my inbox. "The survey, conducted by Martec Research, polled over 1,300 US-based property management companies and HOAs about their methods for accepting payments from residents, and how they manage and recoup utility expenses. Results of the PayLease Market Survey are summarized and analyzed in a new white paper titled, A Property Manager’s Guide to Payments, Billing, and Utility Management. To read all of the findings from PayLease’s Market Survey, click here to download the white paper."