I think we can agree that in just about all things in life and business, communication is the key to success. And that principle applies even moreso in Community Association Management, which is why, this week the CAM industry was abuzz with helpful tips for communicating - with homeowners, among directors, and within your organization. Whether you need to develop a communications plan, schedule a hearing, or getting homeowners to read community documents, this week's CAM Mashup is for you!
As an educated member of the Community Association Management industry, you already know how crucial it is to stay informed and up-to-date on the latest news, trends and happenings within the industry. Each week, we bring together our favorite reads of the week and share them with you! Enjoy the CAM Mash Up and please share it too!
Can You Hear Me Now?
"The Condo Association hearing is one of the most dreaded experiences for both Board members and Owners alike. For Board members, you are forced into a position of serving as judge and jury to your neighbors. This is an experience that only the most sadistic Board member enjoys. For Owners, the experience is one typically filled with great acrimony. Owners are typically either incredibly guilty and delusional, or innocent and at the mercy of a malicious Condo Board. No matter who you are, this Condo Association hearing guide will help you navigate the process."
Does your community have a communications plan? "Whether you are managing a condo, HOA, or multi-family units, you’ll want to integrate a strong communications process in every key aspect of your business so you can continue to create enriched value for your residents, employees, and board members. Additionally, a good communications plan helps speed the process for managing critical problems."
"All it takes it is one accident and your community can be involved in expensive litigation and claims that can cost thousands or more. A proper insurance policy will protect your community, while helping mitigate expensive legal troubles down the road. So yes, you absolutely need to carry association insurance, but with several plan options, it is equally important that you find the right policy and insurance type for your HOA. Let’s take a look at the most common types of association insurance."
Read the Docs
The CC&R documents for a community can be very confusing to homeowners. But NOT reading the docs can cause problems, not only for the homeowner, but also for the community directors, who have to field a combination of incredulity and righteous outrage. Here's a short and sweet article that you can share with your homeowners to help them understand the value of reading the docs. (Or, check out what one condo association did to help new owners shed the 'renter's mentality'.)
Are robots going to take your job in community association management? It's something we hear about all the time on the news these days. But what about in our industry? We talk a lot about automation, but that doesn't mean your job will be affected. At least not yet...
Do You Have Big News This Week?
If you've got big news that would be relevant to other CAM professionals, please share it with us in the comments below!