CAM Mash Up: This Week (July 31, 2016)

Posted by Brianna Sturm on July 31, 2016

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This week, we encouraged homeowners to make an impact on a smaller scale this year, instead of just red vs blue. We also looked at some big questions: Are managers becomming order takers? Are management companies serving two masters through transition? Look for the answers to these questions and more this week in Community Association Management!

As an educated member of the Community Association Management industry, you already know how crucial it is to stay informed and up-to-date on the latest news, trends and happenings within the industry. Each week, we bring together our favorite reads of the week and share them with you! Enjoy the CAM Mash Up and please share it too!

Change Your World

Big politics is all the rage right now, with everyone in the country taking sides on the race for the oval office. But homeowners can make a bigger impact in a smaller way, by voting in the community association. Share this excellent article with your homeowners to show them how to effect change in a very real way.

Dealing With Foreclosures

They’re certainly not fun for anyone involved. As an association, foreclosures are an inevitable part of the job with which you must deal. But the more information the board has going into it and knowledge of how to best maneuver situations like this, the easier it will be for everyone. And hopefully you can avoid legal action all together. 

Hiring a Management Company

It is a delicate process that shouldn’t be taken lightly. Management companies and community associations have such a complex relationship that if it ends up not being a good fit, can end in headaches and heartbreak. So be sure to do your due diligence, and homework to ensure it is a good fit for both parties before jumping into a committed relationship with one another. 

Feedback from HOA Members

“It’s always important for your HOA board to stay in contact with community members. After all, the decisions you make will almost always affect the residents in your HOA, and you want to understand how they will feel about it. And a great way to continually find out how residents are feeling is by offering community surveys. They are a great way to ask members about specific topics and find out how residents generally feel about possible changes.”

Happy Employees = Happy Communities

Keeping your community association employees happy is a delicate dance that requires setting policy, listening and acting on suggestions, and promoting bonding experiences. Staying focused on the big picture can help association employees stay engaged and focused on the task at hand - providing stellar service to the community association.

Have CAM Managers Become Order Takers?

Managers are supposed to be professional advisors. But has the drive to keep the clients happy, combined with the fear for their job has made some managers sacrifice their ethical code? Have managers become nothing more than order takers?

Serving Two Masters

When a management company is hired by a developer, they can help guide the association through the turnover process. But once turnover is completed, they are now serving the HOA. They have a relationship with the developer, but they may also wind up in an adversarial relationship if the community has construction defects or other issues. How can the management company avoid the conflict of interest?

 

*Image credit: BasicGov via flickr

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