This week, board members got some much needed attention, we got tips on high-fiving residents, learned how to predict and prevent unwanted media attention, how to avoid the late afternoon slump and how to deal better with angry people. It all happened this week in community association management.
As an educated member of the Community Association Management industry, you already know how crucial it is to stay informed and up-to-date on the latest news, trends and happenings within the industry. Each week, we bring together our favorite reads of the week and share them with you! Enjoy the CAM Mash Up and please share it too!
Board Members Get Some Love
The need for more Board Member education is a common topic among CAM professionals. And while there are plenty of classes available for board members, the need for continuing educational resources still exists. That's why this is so exciting. A new magazine is now on the market that is specifically for community association board members, and it's free. Check out HOA Director Magazine, and forward a copy to your boards!
How to be a GREAT property manager
“If residents aren’t high-fiving you every time you show up to the property you manage, there’s work to do. Whether you’ve been working as a property manager for most of your career, or you’re new to the field, you can always improve.” Learn some tips from the experts of how to improve your management game!
“Any press is good press.” I would beg to differ when it comes to HOA’s. What should you do if there is a negative light shone on your community and how do you go about recovering? “Here are 6 tips to help your HOA develop a crisis communications plan so you can avoid becoming a headline in the first place, or successfully deal with it if you do.”
It’s like clockwork. You and your coworkers go out to a nice lunch only to return to the office, sit down at your desk and struggle vehemently to stay awake. But what if this battle didn’t have to be a part of your afternoon? Check out these great tips to avoiding that midday slump!
Take it from someone who works in technical support, there is a way to graciously and more effectively deal with angry, frustrated people. Of course, in community management, we deal with these situations often. Here are some great tips to better deal with people.
A Sense of Community
“In the last 30 years our material wealth has increased in this country, but our self-described happiness has steadily declined. Elsewhere, the people who consider themselves very happy are not in the very poorest nations, as you might guess, nor in the very richest. The winners are Mexico, Ireland, Puerto Rico, the kinds of places we identify with extended family, noisy villages, a lot of dancing. The happiest people are the ones with the most community."
Do You Have Big News This Week?
If you've got big news that would be relevant to other CAM professionals, please share it with us in the comments below