It's the beginning of a new year, and that means annual meetings for a lot of community associations around the country. So it's no surprise that the CAM industry focused the spotlight hard that topic. From increasing attendance to the AGM, to dealing with difficult or apathetic members, to the dreaded 'We've always done it this way' - get the scoop this week in community association management!
As an educated member of the Community Association Management industry, you already know how crucial it is to stay informed and up-to-date on the latest news, trends and happenings within the industry. Each week, we bring together our favorite reads of the week and share them with you! Enjoy the CAM Mash Up and please share it too!
Is This Enough?
“Proper funding is essential for the operation and upkeep of any HOA community. While dues can be a dreaded subject, ensuring that members are paying enough to cover everyday functions as well as major projects and repairs is critical. When fees are not adjusted accordingly each year – or at least reassessed to verify they are still adequate – this can take a toll on reserve funding. If reserve funds are not maintained, this can mean sticker shock for homeowners when they get a special assessment to cover unexpected repairs.” So just how much is enough?
I Really Just Don't Care
Homeowner apathy is one of the biggest challenges community associations face. You get no feedback to know if the board is doing a good or bad job, no input on what they want for the community, and no involvement in community events. How can you combat apathy? Here are 5 great tips that actually work to get homeowners active and involved
Dealing with Difficult People
“Dealing with difficult people in any setting can be a real challenge. But in volunteer-based homeowner associations, where there is none of the leverage managers have with employees, there is an entirely new level of difficulty. And, believe it or not, a new level of opportunity. The key is common interest.” Find some great advice, here!
Code of Conflict
"Codes of Conduct have been springing up in many private companies. The idea behind them is setting clear expectations of positive and negative behaviors. Those who do not follow the Code of Conduct are disciplined, and thus you have a more harmonious organization. There is some evidence in favor of this, and some evidence against it. It is no surprise that some Boards implement a Condo Association Code of Conduct. The key in determining if you need a Condo Association Code of Conduct is your reasons behind implementing it. For some applications, a Code of Conduct makes a lot of sense; in others cases, it may set you up for abuse or other issues." Does your association have one or need one?
4 Ways to Make Your Next AGM Not Suck
“We’ve all heard the phrase, “death by meeting”. The term was coined by national best-selling author, Patrick Lencioni, and we can all relate to being in a meeting and wondering why in the world we’re there or what else we could be doing with our time instead. However, meetings do serve a purpose, and they are extremely important for HOAs to convey information from board members and about the community, as well as to gain consensus on initiatives.” Here are four ways to ensure the next one doesn't suck!
“We have always done it like this”
“Who’s with me? Anyone else heard this one before? “We have always done it like this!” Yep. For community managers who begin managing communities who have never had professional management, this will be a frequent catchphrase. It eliminates the need to explain the rationale for the current processes and procedures, and virtually eliminates further inquiry. Or does it?” Tanoa digs a little deeper into this all too common phrase.
Make Your Time Count
Ever feel like there just isn't enough time in the day to get everything done you needed to do? If you need more time in your day and faster results in your work, we've got the perfect event for you! This Thursday afternoon, best-selling author Anthony Iannarino will take one hour of your time and return a lifetime of skills to better manage your time. Don't miss this incredible opportunity! Register here for the webinar