CAMfire is here, everyone! I'm so excited to hype up everything wonderful about THE industry experience of the year that this CAM Mashup is all about EDU-TRAIN-MENT! Everything in this week's Mashup is educational, training-related (though not the fantastic TOPS Product training you'll get at CAMfire), entertaining, or all of the above! FIRED UP for more? Come to CAMfire! I'm thrilled to see everyone who's already registered, and there's still time, so grab your tickets and I'll see you in Orlando! Until then, enjoy this week's CAM Mashup!
As an educated member of the Community Association Management industry, you already know how crucial it is to stay informed and up-to-date on the latest news, trends and happenings within the industry. Each week, we bring together our favorite reads of the week and share them with you! Enjoy the CAM Mash Up and please share it too!
EDUCATION: Defining 'Adequate Reserves'
"Many, if not most Governing Documents require the Board to set aside “adequate Reserves” to care for the common areas. But what exactly are “adequate Reserves”?
I was recently challenged to define the concept of adequate Reserves by a number of attorneys and D&O carriers. The attorneys wanted to know how to give liability exposure counsel to Boards to help them avoid claims of “inadequate Reserves”. The D&O carriers wish to understand what is and isn’t responsible behavior, as it affects their loss exposure from claims levied by disgruntled homeowners."
TRAINING: How to Take a Good Work Break
"Your neck and back ache from hunching over your desk. Your eyes burn from staring at a monitor. You don’t want to stop because the clock is not your friend today. Yet stopping can, in fact, make the clock your friend.
Taking a break on the busiest of days (and, of course, this is the busiest of seasons for tax CPAs) can be hard to do. I get it – while working on a deadline, I hyper focus and hate to put myself on pause. But I make myself do it because I know from experience that it will ultimately lead to greater productivity."
EDUCATION: The Benefits of Committees in Your HOA
"In HOAs there are the board members, the HOA property management company, and in most cases committee members. We’ve talked a lot on this blog about the roles and responsibilities of board members and property managers, but today we want to take a closer look at committees and their value.
Depending on your governing documents, your HOA may or may not be required to select a committee. Either way though, we want to highlight five reasons your board should want the support of one."
TRAINING: Removing Subconscious Bias
"It’s been several years since your last dodgeball game in the high school gym, but you may remember it like it was yesterday. Nervous energy hangs in the air during those moments when the captains choose their teams. No one wants to be picked last.
Human nature is at play, compelling Captain Kim to choose Mark instead of you [...] Without realizing it, every day in our professional lives, we make choices similar to Kim’s. It’s not always pleasant for everyone involved. All humans have a hardwired need to belong. If we don’t check our unconscious bias and unknowingly show favoritism, we risk alienating our colleagues and staff. That can affect engagement, productivity and team cohesion.
The good news is that you can train yourself to become mindful of your unconscious bias and strengthen your relationships in and out of the office. Try this practice I call the Three Rs."
ENTERTAINMENT: Keynote Speaker, Randi Bussi
Randi Busse, President of Workforce Development Group, has been helping employees to delight customers for more than 25 years. Her programs help employees to “think like an owner, not a renter,” yielding rave reviews from her clients, because the culture of their organizations change and their customers rave about them.
Randi is a dynamic speaker with the ability to make audiences listen, nod, laugh, and connect the dots between their own experiences as a customer and how their behaviors and the way their employees treat customers affects their bottom line.
Do You Have Big News This Week?
If you've got big news that would be relevant to other CAM professionals, please share it with us in the comments below!