CAM Mash Up: This Week (Dec 10 - 16)

Posted by Andrea Drennen, CMCA on December 10, 2017

In between preparing for the holidays and the ever-looming year-end, CAM professionals have more than enough to do! So anything that you can automate or schedule ahead of time is a big help. This CAM Mash-Up has all kinds of great ways to help you make the most of the season: Holiday communications to schedule in advance, tips for annual reviews, free templates to help you win contracts, and better faster technologies for collecting payments. All this, and more, in this week's CAM Mashup!

As an educated member of the Community Association Management industry, you already know how crucial it is to stay informed and up-to-date on the latest news, trends and happenings within the industry. Each week, we bring together our favorite reads of the week and share them with you! Enjoy the CAM Mash Up and please share it too!

Home for the Holidays

"Work parties…shopping…family visits…it’s a lot to keep track of. Let’s face it, no one is taking time out of their busy holiday schedule to review associations rules and regulations. Give the homeowners in the communities you manage the gift of timely, helpful association information. Here is a checklist of holiday communications to schedule in advance that will educate residents and save you time."

Thieving Neighbors

It's the holiday season, and that means lots of packages on the doorstep of community members. So what do you do when neighbors complain that items are disappearing off their doorsteps, especially if it's a neighbor to blame? Communities need to catch bad behavior early when newspapers start disappearing to prevent bigger problems later on.

Annual Review Time

Year end brings more than just holidays parties - it also means annual reviews for association employees. Consistency is the key to a successful review process. This article gives some excellent tips to make sure annual review time leaves everyone feeling good.

Win that Contract!

"The way you present your company to a prospective board strongly informs your chances of success in winning the contract. One of the ways you can do that is in the sales documents you present to potential new association clients." This article walks you through what you need to have and how to create them. Plus free templates you can customize to make your own!

New Technologies for Payments

"Over the last decade, total check spending now ranks below credit, debit and ACH payments. Property management organizations need to branch out on the payment options they offer to match the omnichannel payment approach that consumers expect – or risk dissatisfied residents and lost revenue." Here are two key technologies that can improve the payment experience for members/residents and help maximize revenue for community association (CAM) and property managers."

Unplanned Consequences

"There is a difference between the term “unplanned consequences” and “deleterious results”. Unplanned consequences are sometimes good (think 3M post-it notes and WD40) and sometimes bad, while deleterious results are always bad and often ugly." Many a big company has suffered from deliterious results, why should community associations be any different?

Do You Have Big News This Week?

If you've got big news that would be relevant to other CAM professionals, please share it with us in the comments below!

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