CAM Mash Up: This Week (Aug 17 - Aug 23, 2015)

Posted by Andrea Drennen, CMCA on August 23, 2015

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This week, students went back to school, and so did the CAM industry! The gang was all here. We had the rebel saying 'no', the awkward kid with growing pains, the exchange student speaking in legalese, the preppy kid who's always prepared, and the cheerleader building community spirit. Read all about it this week in Community Association Management!

As an educated member of the Community Association Management industry, you already know how crucial it is to stay informed and up-to-date on the latest news, trends and happenings within the industry. Each week, we bring together our favorite reads of the week and share them with you! Enjoy the CAM Mash Up and please share it too!

The Customer's Always Right?

In retail, the saying goes that the customer is always right. But sometimes in the CAM industry, you'll have to tell the clients 'no' and they really don't like that! Here are 8 surprisingly effective ways to cope with a client who is being unreasonable.

Growing Pains

The housing industry is growing. That means more community associations, and some serious potential growth for your management company. Are you prepared for rapid growth? Learn the biggest obstacles that management companies like yours face when dealing with rapid growth, and how to overcome them.

Speak English!

Ugh! Legalese. It's so long winded and hard to understand, I doubt even lawyers like it. It's necessary and useful for contracts, but is it good for the resolutions the Board writes? One lawyer says no, and recommends writing resolutions in plain English to make them easier for homeowners to understand and comply.

Something Wicked This Way Comes

When something big, like a papal visit or major sporting event is coming to your town, the temptation to owners to take advantage of exorbitant rates on AirBnB to make an easy buck is great. Here are some tips for homeowners thinking of using AirBnB when they live in a community association. And here are tips for Boards of Directors to get a solid plan in place to deal with the deluge when it does happen.

I Can See Right Through You

When a Board of Directors meets in private, homeowners automatically assume something bad is going on. Transparency in board operations can satisfy the homeowners, but there are always going to be times when the board needs to discuss something privately. Here are 5 tips to create transparency legally and ethically.

Prepared for a Rainy Day

Insurance is a huge industry, and your insurance agent will be glad to provide your community association with policies for every imaginable circumstance. But that can cost a lot of your homeowners hard earned money. How do you know which insurance policies are a must have versus a couldn't hurt? It also helps to understand your coverage.

We've Got Spirit, Yes we do!

"A community with spirit is a community that takes pride in itself. Like safe neighborhoods, spirited communities attract like-minded residents and generally have higher resale values." How can you help build spirit in your association? Here are 6 activities you can try.

Do You Have Big News This Week?

If you've got big news that would be relevant to other CAM professionals, please share it with us in the comments below.

Last Chance Saloon

The early bird special for the CAMfire conference ends August 31st. That means you only have one week to register for one of the most exciting conferences in the CAM industry. Learn more here, and click the link below to register now and lock in this low price!

 

*Image credit: Pixabay user Giuliamar

Click here to see a what your community looks like in TOPS [ONE].

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