CAM Mash Up: This Week (Aug 10 - Aug 16, 2015)

Posted by Brianna Sturm on August 16, 2015


Can't we all just get along? That question seemed to be the theme of this week in community association management. Whether it was the relationship between executives and employees, management companies and their technology, managers, boards and contractors, CAM accountants and the IRS, or boards and attorneys, we all got a healthy dose of helpful relationship advice.

As an educated member of the Community Association Management industry, you already know how crucial it is to stay informed and up-to-date on the latest news, trends and happenings within the industry. Each week, we bring together our favorite reads of the week and share them with you! Enjoy the CAM Mash Up and please share it too!

Employee Motivation

How do you keep your employees motivated? "Effectively motivating and rewarding your employees is tricky. After all, it needs to be a win-win scenario that will make the employee happy and benefit the company’s goals and productivity." Take these 4 tips on incentives for keeping employees engaged and motivated.


“Automation has been one of the more powerful products of the human mind in history, and one that continues to be divisive in nature. Arguments on both sides of the debate are passionate. Detractors worry that human workers will be replaced by machines (see if a machine will be doing your job in the future). Supporters preach the benefits of using automation for efficiency gains.” Let’s take a deeper look into both sides of that debate.

Communication Station

“You have heard it said a million times:  Communication is the key to a great relationship.  In reality, however, the relationship between Homeowners Association Boards, Property Managers and Contractors can be contentious.  How often do you hear that a contractor didn’t meet a Board’s expectations or a property manager’s timeframe?  Or worse yet, consider the contractor who does an excellent job but fails to properly communicate it to the property manager, leaving the property manager exposed to the board without a complete set of answers?”

Cable and Taxes

This one's for our accounting friends: If you've got associations that are paying cable fees for the entire community and passing the costs through (via the regular assessments or otherwise) to homeowners, you may have a problem on your hands when it comes to taxes. This article gets into the technical nitty gritty to explain the issue and help you properly declare cable fees so that you do not get into hot water with the IRS.

Delivery Matters

In the modern world where everyone is attuned to social media and a fast-paced life, how you deliver news to your homeowners can make a big impact on how much they pay attention to it. Instead of massive data dumps like monthly newsletters, consider smaller easier to consume methods of delivering news. Otherwise even the best news can be like getting a cake dumped in your lap.

Legal vs The Board

A lot of board members are unaware of the amount of power they have, and when and where it's appropriate to engage legal council. This great new white paper by the Rocky Mountain chapter of CAI explores the relationship between the Board and Legal Counsel and how to build a better relationship between them.

Millennials Want Walkable Communities 

As a millennial myself, I can completely attest to the legitimacy of the statement in this video. Millennials judge the livability of their community based on how walkable it is. For myself, this is 100% true. The reason I am so in love with my city is based on this fact alone. If I can't walk to a bar, a coffee shop and a yoga studio from my pad...count me out!

Pavement to Parks

“As we continue to grow, we need to create open space.” “Underutilized spaces like this are one of the ways we can give people a chance to be outside, have open space, to share community with their neighbors, have a little fun.” Check out how one community transformed an old parking lot into an outdoor community recreation center. What an amazing way to improve your association and help build community!

Big News at TOPS Software!

“TOPS Software, the developer of the industry-leading TOPS suite for Condominium and Homeowners Association Management, is pleased to announce they have earned a spot in Inc. Magazine’s Inc. 5000 list. Inclusion on the Inc. 5000 list of fastest growing companies in America is one of the most prestigious and sought after rankings for private business success in the nation today.” Congrats TOPS!

Do You Have Big News This Week?

If you've got big news that would be relevant to other CAM professionals, please share it with us in the comments below.


*Image credit: Pixabay user werner22brigitte

Click here to see a what your community looks like in TOPS [ONE].