Andrea Drennen, CMCA

Andrea Drennen, CMCA
A 15-year member of the CAM industry, certified inbound marketer, certified technical trainer, website developer, former bookkeeper and presently marketing manager at TOPS, Andrea Drennen has worn a lot of hats, and she has the hat-hair to prove it!
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Should Your Management Company Pricing be Public?

Management Companies

Hidden pricing is one of the oldest tricks in the book, but is it doing you any favors? For TOPS, we realized it was time to break free of industry expectations and make our pricing public. Should you do the same?

Automation and You: Admitting When a Process Isn't Working

Technology, Management Tools, Featured

Every activity you perform in business has a process. Aligning these processes into a workflow is one of the most crucial steps in automating your business. What is also important is knowing exactly how a workflow really helps your business.

Automation and You: Implementing Workflows

Technology, Management Tools, Featured

Every activity you perform in business has a process. Aligning these processes into a workflow is one of the most crucial steps in automating your business.

Future-Proofing Your Management Company [Free eBook]

Technology, Featured

As a Community Association Management company, you must keep up with evolving customer demands, reduce costs, and increase efficiency. Our new eBook will teach you how to use automation to turn your organization into a future-proof, efficient, machine!

CAM Mash Up: This Week (May 27- June 2)

CAM Mashup

This week in the CAM Mashup: The skies are opening and bringing forth the dreaded summer hurricane season. Make sure you're ready, wherever you may be, for gross weather with helpful tips on landscaping preparedness, HOA insurance, and handling surprise expenses. Plus a quick rundown of the GDPR!

10 Types of Property Management Software: Which Is Right for You?

Technology, Featured

If you are shopping for software to help you manage your portfolio of Condos and HOAs, the range of options available to you can be overwhelming. We help you make sense of the many types of Property Management software and how they work for community association management.

CAM Mash Up: This Week (May 13 - 19)

CAM Mashup

This week's CAM mash-up: expanding on your knowledge and why it's so important. From choosing the right contractor, to learning about different kinds of software and deciding which is best for your community, to keeping your insurance up to date.

CAM vs PMS... What Software Should I Choose?

Technology, TOPS [ONE]

Choosing the right software is important. Property Management software companies will try to convince you that Condo and HOA accounting can be done just as well in a rental PMS. Is that true?

CAM Mash Up: This Week (May 6-12)

CAM Mashup

All the news of this week in community association management: Mediation, collaboration, automation and more in this week's CAM Mashup

Automation and You: The Benefits of Process Mapping

Technology, Management Tools, Featured

Every activity you perform in business has a process. From how you prepare for a meeting, to what to do when a homeowner calls in, they are all processes. Mapping out all of your processes is the first step in implementing automation.

CAM Mash Up: This Week (April 29 - May 5)

CAM Mashup

Short-term rentals, standing up for CAM industry best interests, safely salvaging food in a power outage, defining board resolutions, and more! All part of this week's CAM Mashup!

CAM Mash Up: This Week (April 22 - 28)

CAM Mashup

Cutting out the investors in short-term rentals, meeting time management, tracking custom data, and the Peter Principle for fraudsters, all this week on the CAM Mashup

Best Practices for Tracking Custom Data for Community Associations

Technology, Management Tools, Featured

Tracking custom fields consolidates your info, and prevents errors due to outdated or inaccessible data. Custom fields help workflows by making it easier for you to evaluate, categorize, report on and customize communications. Learn how to plan and set up custom fields in association management.

CAM Mash Up: This Week (April 15 - 21)

CAM Mashup

From it's the fairly innocuous association voting, to knowing when to finish the fight for a bid, to the new legal conundrums facing Florida's coastal communities. All this and more in this week's CAM Mashup!

CAM Mash Up: This Week (April 8 - 14)

CAM Mashup

Social media, bankruptcy, swing sets in lawsuits and local government - These are a few of the things community associations need to be prepared to face. Learn the dos and don't in this week's CAM Mashup.

CAM Mash Up: This Week (April 1 - 7)

CAM Mashup

This week we've got a great lineup in the CAM Mashup for you all--updates to our previous article, how to build community engagement, and a big announcement from our TOPS Support team!

CAM Mash Up: This Week (Mar 25 - 31)

CAM Mashup

Board engagement, hiring contractors, websites in Florida, and reserves - this week we cover the foundations of community association management. All of this, and more in this week's CAM Mashup!

Everything You Need to Know About Condo & HOA Websites in Florida

Association Boards, Featured

New statutes passed in 2017 will take effect January 1, 2019. Is your Condo/HOA website compliant? Do you have one? If not, you need one! See what else you'll need to follow the law in Florida.

CAM Mash Up: This Week (Mar 18 - 24)

CAM Mashup

CAM Mashup this Week: Rules, rules, and more rules! This week's CAM Mashup is dedicated to some of the trending regulations being discussed this week. From populating your HOA Board, to equal housing regulations in terms of transgender persons, to condo resident's rights to privacy, it's all here!

CAM Mash Up: This Week (Mar 11 - 17)

CAM Mashup

CAM Mashup this Week: What do you fear? Public Speaking? Embezzlement? Volunteers with Unreasonable Expectations? Volunteers who Refuse to Step Down? Help for these and more - Read on for this week in community association management!

CAM Mash Up: This Week (Feb 25 - March 3)

CAM Mashup

CAM Mashup this Week: The word of the week is: EDU-TRAIN-MENT! Check out this week's best in education, training, and entertainment! Still want more? Meet us in Orlando from Feb. 28 - March 2 for The CAMfire Conference--THE industry conference for EDU-TRAIN-MENT!

CAM Mash Up: This Week (Feb 18 - 24)

CAM Mashup

CAM Mashup this Week: A list of lists to help you better your HOA, better your work life, and better your communication, plus much more.

CAM Mash Up: This Week (Feb 11 - 17)

CAM Mashup

CAM Mashup this Week: The art of strategy! Powering through tedious tasks, handling common HOA complaints, bolstering your education and more.

CAM Mash Up: This Week (Feb 4 - 10)

CAM Mashup

CAM Mashup this Week: Elections guide, legal advice for boards, unhappy homeowners, Management exec financials and baptism by fire for new managers

It's Time to End the 'Baptism By Fire' for New CAM Managers

CAM Managers, Featured

How do you welcome new managers to the industry? If the answer is throw them into the deep end and hope they don't sink, you need a better way. This is the solution.

CAM Mash Up: This Week (Jan 28 - Feb 3) 

CAM Mashup

CAM Mashup this Week: The impact of a Govt shutdown, staving off harassment in the workplace, the customer experience, and more!

Government Shutdown and Your Property Management Company

CAM Industry

How does a government shutdown affect your community association management company?