Andrea Drennen, CMCA

Andrea Drennen, CMCA
A 15-year member of the CAM industry, certified inbound marketer, certified technical trainer, website developer, former bookkeeper and presently marketing manager at TOPS, Andrea Drennen has worn a lot of hats, and she has the hat-hair to prove it!
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3 Things Every CAM Manager Should Know About HOA Resales [Free Estoppel Letter Template]

Management Companies, Technology

Since you don't have telepathy, you're going to have to settle for always finding out about a resale in the associations you manage at the very last minute. That's why it helps to be prepared to process a resale at the drop of a hat.

When Your Governing Documents Clash with State Laws

Management Companies, Industry Resources

Running your community association is no small task. There are a lot of rules about how it's done and sometimes a lot of laws on top of them. Knowing your order of operations is important!

Technology Trends for Community Associations - What Your Homeowners Expect Now and What They'll Want Tomorrow

TOPS [ONE], Innovation

We're talking tech and the reasons why it's so important. From an interview with BetterCondoLife, Andrea Drennen, CMCA, offers her insight into the expectations of homeowners, of CAM professionals, and of the CAM industry's technology offerings.

Empty Seats on the Board? Try These Volunteer Recruiting Methods that Actually Work

Association Boards

Follow these steps to find and keep great volunteers for your community association boards

6 Annual Financial Reports Your Condo or HOA Needs To Keep

Accounting, Featured

Monthly reporting doesn't provide the full picture on financials. Annual reporting gives your trustees access to the full breadth of how the community performed. Learn what reports you should be running each year and why.

Year-End Checklist for CAM Accountants

Accounting, Featured

The busiest time of the year is upon the community association management industry - the dreaded YEAR END. This post is a down and dirty guide to get you through year end. We've got deadlines, helpful tips, a handy checklist - everything you need to make it through year end.

CAM Mash Up: This Week (Dec 16 - Dec 22)

CAM Mashup

This week in the CAM Mashup: This year, make the move over to web-based software, and ramp up to your "New Year, New You" status!

CAM Mash Up: This Week (Dec 9 - Dec 15)

CAM Mashup

This week in the CAM Mashup: Taking a deep breath and staying in the moment. The stress of year-end can be handled, and YOU can handle it.

CAM Mash Up: This Week (Dec 2 - Dec 8)

CAM Mashup

This week in the CAM Mashup: It's the time of year when change is all around us! What kind of changes can you make this holiday season?

Are These 5 Things Preventing Your CAM Management Company from Going Paperless?

CAM Industry, Technology

Are we doomed to be storing paper copies of community data for the next 40 years? Five barriers that are preventing community association management companies from going paperless today.

CAM Mash Up: This Week (Nov 25 - Dec 1)

CAM Mashup

This week in the CAM Mashup: Handling stress and anxiety, and getting the jump on work life.

CAM Mash Up: This Week (Nov 18 - 24)

CAM Mashup

This week in the CAM Mashup: Healthy Boards make Happy Communities.

Time Savers for Community Association Managers

CAM Managers

For community association managers, one thing stands out. CAM Managers need more time. These time-saving tips and efficiency tricks will help.

Respect, the Trust Barrier, and Why I'll Fire My Clients

CAM Managers, Association Boards, Association Living, Customers, Industry Resources

It's not every day that you have to "fire a client," but sometimes, it's an unfortunate reality. Find out why James Long is prepared to cut the cord when that time comes.

CAM Mash Up: This Week (Oct 14 - 20)

CAM Mashup

This week in the CAM Mashup: Team building for boards, how to avoid lawsuits, budget season and disaster prep.

Avoid the Dreaded 'Selective Enforcement' Label

Governance Tools

Does it take a ruler in the grass to provide consistent enforcement of deed restrictions and covenants? Learn how to set a consistent enforcement process.

Should Your Management Company Pricing be Public?

Management Companies

Hidden pricing is one of the oldest tricks in the book, but is it doing you any favors? For TOPS, we realized it was time to break free of industry expectations and make our pricing public. Should you do the same?

Automation and You: Admitting When a Process Isn't Working

Technology, Management Tools, Featured

Every activity you perform in business has a process. Aligning these processes into a workflow is one of the most crucial steps in automating your business. What is also important is knowing exactly how a workflow really helps your business.

Automation and You: Implementing Workflows

Technology, Management Tools, Featured

Every activity you perform in business has a process. Aligning these processes into a workflow is one of the most crucial steps in automating your business.

Future-Proofing Your Management Company [Free eBook]

Technology, Featured

As a Community Association Management company, you must keep up with evolving customer demands, reduce costs, and increase efficiency. Our new eBook will teach you how to use automation to turn your organization into a future-proof, efficient, machine!

CAM Mash Up: This Week (May 27- June 2)

CAM Mashup

This week in the CAM Mashup: The skies are opening and bringing forth the dreaded summer hurricane season. Make sure you're ready, wherever you may be, for gross weather with helpful tips on landscaping preparedness, HOA insurance, and handling surprise expenses. Plus a quick rundown of the GDPR!

10 Types of Property Management Software: Which Is Right for You?

Technology, Featured

If you are shopping for software to help you manage your portfolio of Condos and HOAs, the range of options available to you can be overwhelming. We help you make sense of the many types of Property Management software and how they work for community association management.

CAM Mash Up: This Week (May 13 - 19)

CAM Mashup

This week's CAM mash-up: expanding on your knowledge and why it's so important. From choosing the right contractor, to learning about different kinds of software and deciding which is best for your community, to keeping your insurance up to date.

CAM vs PMS... What Software Should I Choose?

Technology, TOPS [ONE]

Choosing the right software is important. Property Management software companies will try to convince you that Condo and HOA accounting can be done just as well in a rental PMS. Is that true?

CAM Mash Up: This Week (May 6-12)

CAM Mashup

All the news of this week in community association management: Mediation, collaboration, automation and more in this week's CAM Mashup

Automation and You: The Benefits of Process Mapping

Technology, Management Tools, Featured

Every activity you perform in business has a process. From how you prepare for a meeting, to what to do when a homeowner calls in, they are all processes. Mapping out all of your processes is the first step in implementing automation.

CAM Mash Up: This Week (April 29 - May 5)

CAM Mashup

Short-term rentals, standing up for CAM industry best interests, safely salvaging food in a power outage, defining board resolutions, and more! All part of this week's CAM Mashup!