TOPS [ONE] Update

Posted on Aug 14, 2017 8:06:20 AM

The TOPS [ONE] development team is adding multiple new additions and updates to the platform today.

The following new releases will be live in TOPS [ONE] today. As a web-based product, there is no action for TOPS [ONE] users to take. Your TOPS [ONE] platform will automatically be updated in the cloud.

Here's what's new:


Activity Feeds

  • General
    • Additional information has been added to the top level feed entries for various transaction types (e.g. Check number, bill number, reference, etc.)


  • Automation
    • Implemented changes for failed jobs. Added a notification when a job has been suspended. Suspended jobs have recently failed three times and will no longer attempt to run. When the application is updated, all suspended jobs are reset and will run at the next available time based on their schedule:

  • User Registration
    • Users can now be associated with multiple instances of TOPS [ONE]. Username email and password will remain the same across all instances. Logging into [ONE] will send the user to



  • Owner Resale
    • Resolved an issue where owner resale would not complete


Accounts Receivable

  • General
    • Calculation precision - We have altered the precision to AR calculations that involve percentages (Late Fees, Interest, Assessments). Going forward, applied charges should no longer go beyond the second decimal place

  • Cash Receipts - Lockbox
    • Modified 'Dues Payment' format to accept files with 135 character rows (up to 137)
    • Resolved several general issues where lockbox would sometimes fail to import
  • Collections
    • Resolved issue where candidates were not correctly meeting collection action level criteria
    • Resolved issue with editing multiple collection candidates over multiple pages

  • Invoices & Statements
    • Changed the verbiage and default status of the settings to be consistent with one another



  • Single Owner Statement
    • Resolved an issue with incorrect 'Amount Due' on statement

Accounts Payable

  • Bills - Automation
    • Bills can no longer be scheduled to automatically post. They can be accrued and then manually posted afterward. This will resolve an issue related to bill number uniqueness

  • Print Checks
    • Modified Accrual/Cash Accounting: Checks with multiple distributions will post to the correct accounts instead of only the first one

General Ledger

  • Bank Reconciliation
    • Using 'Add Service Fee' or 'Add Interest Income' will no longer require a refresh



  • Custom Reports - Refactored
  • New Reports - Community and Owner Activity
    • View activity over a date range. Select from a series of filters to narrow down available results:

  • Cash Receipt Deposit
    • Resolved issue where deleted cash receipts would sometimes still show on the report

  • Check Register
    • Resolved several issues with report not showing expected data

  • Owner Balance
    • Added the following fields: Account Number, Lot Number, and Apt/Unit Number

  • Trial Balance
    • When using cash accounting, print check transactions will show the appropriate vendor under the expense account

Owner Access

Owner Access Management

  • Owner Registration
    • Resolved issues with registering owners and [ONE] users with the same email address



Topics: Program Updates, TOPS [ONE]



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