TOPS [ONE] Update

Posted on May 10, 2017 9:32:22 AM

The TOPS [ONE] development team is adding multiple new additions and updates to the platform today.

The following new releases will be live in TOPS [ONE] today. As a web-based product, there is no action for TOPS [ONE] users to take. Your TOPS [ONE] platform will automatically be updated in the cloud.

Here's what's new:


Community Setup

  • Owner Balances and Owner History - Added to functionality to link an import to an existing beginning balance import. This will keep the legacy history from displaying ‘$0.00’ for the running balance:

  • Resolved an issue during community setup that would create duplicate accounting periods

  • All imports will now generate a notification on if the import process fails

Owner Access

  • Get the starter kit here
    The TOPS [ONE] Owner Access app is now live. After setup, registered owners will be able to:
    • View current balance and transaction history
    • View and comment on open Work Orders, Service Requests, and Violations
    • Send messages and requests to the an assigned property manager
    • Update contact information, such as additional addresses and phone numbers



  • Jobs for apply charges will now automatically run Apply Prepaids as well


Accounts Receivable

  • Adjustments
    • Waiving a prepaid amount will calculate on the GL and relevant reports correctly now. Previously made transactions have been fixed retroactively
    • Editing accrued AR adjustments will save all changes made

  • Collections
    • Continued improvements to the Collections process. Fees and status updates will now post immediately. Any relevant documents will continue to process in the background. A notification will appear when the document batch is complete
  • Interest
    • Interest will now properly calculate based on the entered Delinquency Date

  • Charges
    • Apply Prepaids will no longer error when using Cash Accounting
    • Resolved an issue where some clients could not accrue charges
    • Backdating Apply Prepaids will not use prepaid funds that do not exist

General Ledger

  • The default suspense account is no longer selectable when creating a journal entry

Accounts Payable

  • Vendor Profile – Creating a work order from a vendor's profile will now behave as expected


Work Order

  • Tickets
    • All open and closed work orders will now appear when selecting the ‘All Communities’ community filter



  • New Report -  Added the “Detailed Income Statement – By Range” report. This will display the individual ranges within each account type. The "Income Statement" and "Balance Sheet" have received similar additions. 

  • Annual Meeting Report - The balance column has been removed

  • Aged Payables - Several fixes and improvements for accuracy were made
  • Sorting - All available Standard Reports now have sorting options


  • All Communications
    • Communication batches will once again appear on the community and home page feeds



Topics: Program Updates, TOPS [ONE]



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