TOPS Newsletter — July, 2014

Posted on Jul 10, 2014 11:03:00 AM

The latest TOPS Newsletter is now online!

View the complete JULY, 2014 TOPS Newsletter Here



TOPS Pre-recorded Training Classes

“We grew so quickly that we didn’t have time to set up TOPS 100 percent. As I’ve attended [TOPS] classes and workshops, I’ve found more and more useful things that it does. Companies should definitely attend the meetings and training. I wish we had done that earlier. We would have made the cost back two-fold!”

— Avelino Vide, CEO, Avid Property Management

TOPS Training

Recorded classes for JULY:

"How to Enter Beginning Balances"

In this course we show how to enter beginning balances for homeowners in a new community. We cover entering both credit and debit balances.

"How to Create a Coupon FIle"

In this course we show how to create a coupon file for recurring owner charges, which can then be sent to a third party processor. We go over creating a file for mid-year replacement coupons and creating a coupon file for a new budget year.

(Class descriptions are available on our WebEx training website.)

To view the classes CLICK HERE then navigate to:
Training Center > Attend a Session > Recorded Sessions

All pre-recorded classes are FREE to TOPS Customers on a Support Plan. Not on a Support plan? Contact your Account Executive! (800) 760-9966.

Tips on the TOPS Wiki

Spring Release

Are you familiar with the TOPS Wiki? This TOPS knowledge base provides you with quick and easy access to many answers you may need. Save yourself a support call and give the Wiki a try.

Featured Wiki articles this month:

Resolving Check Rec Balance issues (or what to do when your GL and your checkbook balances are off)

How to prevent collection letters from being generated for an owner (or how to set up a hold payment status)

How to transfer a community to another company


Topics: TOPS Newsletter



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