I know you've been waiting patiently, and we’re still working on getting the delayed Spring Release out the door for you ASAP, but in the meantime, we've got a handful of Enhanced Form Letter issues that were pressing enough that we've decided to go ahead and push the updates right away, rather than waiting for the big release. The following updates will be available on the launcher on Tuesday, June 17th:
Enhanced Form Letters
- Resolved an intermittent issue when processing letters using SmartConnect USPS Standard Mail Option, that caused violations to be created without the letters printing. This issue has been resolved and violations are created and the letters are printing correctly.
- Resolved a database issue when generating Form Letters and choosing All Homeowners that prevented the process from finishing.
- Resolved an issue with CC&R Violation letters if a HO has an Alt. Address and 2nd Alt. Address, the letters were not printing to the correct address and Homeowner. This issue has now been resolved and Violation letters will now print to the correct addresses and Homeowners.
- Resolved an issue when the Range of Homes option was selected for Form Letters and the letters were not printing.
Please note that all of the above updates apply to the Enhanced Form Letter only (Administration > Use Enhanced Form Letter). If you are using the Classic Form Letter program, these hot fixes will not affect your system in any way.