TOPS [ONE] 3.2.3.4 Update

The TOPS [ONE] development team is adding multiple new additions and updates to the platform today.

The following new releases will be live in TOPS [ONE] today. As a web-based product, there is no action for TOPS [ONE] users to take. Your TOPS [ONE] platform will automatically be updated in the cloud.

Here's what's new:

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Topics: Program Updates, TOPS [ONE]

TOPS Support is Experiencing High Call Volume

Please be advised that we are currently experiencing unusually high call volumes. We are helping clients as quickly as we can, but we recommend clients not needing immediate answers to use one of these alternative avenues to get support:

  • Go to support.topssoft.com to access a searchable knowledge base, as well as browse and create support tickets.
  • Use the feedback tool built in to TOPS [ONE] to receive support assistance from within the app.
  • To create a ticket now, email support@topssoft.com. Your ticket will be treated similarly to a call for our standard support, and we will reach out to you in the order we received your request.
  • If you have a sales question, or need assistance with issues not support related, please contact your account manager at 800-760-9966 or email sales@topssoft.com.

Thank you for your patience and understanding during this time.

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Topics: Miscellaneous

TOPS [ONE] 3.2.2.4 Update

The TOPS [ONE] development team is adding multiple new additions and updates to the platform today.

The following new releases will be live in TOPS [ONE] today. As a web-based product, there is no action for TOPS [ONE] users to take. Your TOPS [ONE] platform will automatically be updated in the cloud.

Here's what's new:

Read More

Topics: Program Updates, TOPS [ONE]

CAMfire 2018 - Registration is officially open!

 

Great news! CAMfire 2018 registration is officially open!

We’re thrilled to announce that the venue and dates have been chosen, and that CAMfire 2018 will be held:

When: February 28 – March 2
Where: Caribe Royale 
8101 World Center Dr. 
Orlando, FL 32821

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Topics: CAM Industry, CAMfire

TOPS [ONE] 3.2.1.2 Update

 

The TOPS [ONE] development team is adding multiple new additions and updates to the platform today.

The following new releases will be live in TOPS [ONE] today. As a web-based product, there is no action for TOPS [ONE] users to take. Your TOPS [ONE] platform will automatically be updated in the cloud.

Here's what's new:

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Topics: Program Updates, TOPS [ONE]

TOPS Connect Sync 2.0

TOPS Software's API and API product family has seen enormous growth since its inception in 2015. Currently, 1 out of 4 TOPS Professional and TOPS iQ customers are utilizing the TOPS Connect Sync. This sync enables the usage of TOPS data in the cloud, either through TOPS GO! 2.0 or through the TOPS Connect API.

 In order to meet ongoing demands of high utilization, TOPS Software has made the commitment to improving the breadth and depth of TOPS data available in the cloud, as well as significantly increasing its performance and scalability. To that end, TOPS Software will be releasing a new TOPS Connect Sync (2.0) by the end of summer 2017.

In preparation for this release, the synchronization schedule has been reduced to once per day. This significantly increases the performance of TOPS GO! 2.0 and the TOPS Connect API. This reduced synchronization schedule will be lifted with the new TOPS Connect Sync (2.0) release.

Thank you, 

Kevin Hardy, CTO

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Topics: Technical Support, TOPS Connect

TOPS [ONE] 3.2.0.3 Update

The TOPS [ONE] development team is adding multiple new additions and updates to the platform today.

The following new releases will be live in TOPS [ONE] today. As a web-based product, there is no action for TOPS [ONE] users to take. Your TOPS [ONE] platform will automatically be updated in the cloud.

Here's what's new:

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Topics: Program Updates, TOPS [ONE]

TOPS Offices Closed Tuesday

July4th_Girl.jpgTOPS offices will be closed today in observance of the holidays. We wish you and yours a very Happy Independence day.

TOPS offices will reopen Wednesday, July 5th at 9am EST.

Happy Independence Day!

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Topics: Miscellaneous

Support Closed for 2hrs on Friday, June 30

On Friday, June 30, the phone queue for TOPS support will be closed from 3pm to 5pm EST to give our team an opportunity to work on our new support tool.

We appreciate your patience while we perform this task. Phone support will reopen on Friday afternoon at 5pm EST.

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Topics: Technical Support

TOPS [ONE] 3.1.7.1 Update

 

The TOPS [ONE] development team is adding multiple new additions and updates to the platform today.

The following new releases will be live in TOPS [ONE] today. As a web-based product, there is no action for TOPS [ONE] users to take. Your TOPS [ONE] platform will automatically be updated in the cloud.

Here's what's new:

Read More

Topics: Program Updates, TOPS [ONE]

 

 

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