This week, the spotlight was on management companies as we explored turnover, change, culture and break-ups. Community associations didn't get shortchanged though - right of entry, code violations and community gatherings also caught our attention. It all happened this week in community association management.
As an educated member of the Community Association Management industry, you already know how crucial it is to stay informed and up-to-date on the latest news, trends and happenings within the industry. Each week, we bring together our favorite reads of the week and share them with you! Enjoy the CAM Mash Up and please share it too!
Employee turnover, whether expected or unexpected is costly to your organization. Not only do you have to find someone new, you also have to train the new person and rebuild and repair relationships. Learn the true costs of turnover and how you can prevent it.
We all have something we'd like to change - in our community, in our company, in life in general. But how do you actually go about making change happen? Here are four steps that you can put into effect right away, based on a 25 year old plan for change that you've never heard of, but its been proven to work.
It’s the Culture, Stupid
“A company’s DNA starts at the top and is ultimately the reflection of its leadership. That’s not inherently good or bad – it just is. That said, the challenge is to be INTENTIONAL about creating corporate culture. The key is: You must genuinely love and care for people. More than what you say, it’s what you do, intentionally, on behalf of others that ultimately resonates. Everything else is just noise.” Rolf Crocker, you’re a superstar.
I Think We Should Break Up
In every entrepreneur's life, there comes a moment when you have to make a decision on whether or not to keep spending all of your time and energy on a difficult client. How do you know when it's time to say goodbye? Try asking yourself these deal-breaker questions.
Right of Entry
"In the middle of the night you receive a call that Unit 201 has a broken gas line. The gas line poses significant health, life and safety issues for the other owners. Can the manager or a board member enter the unit to turn off the gas or fix the line?"
Is your condo building completely up to code? "No association wants to or intends to violate building codes. It’s the sort of thing that “just happens”—meaning that it often comes as a surprise due to code changes or ignorance of the codes themselves." Failure to comply can really cost you. Learn what you can do about it.
As the official party planner of TOPS Software, I know how daunting of a task it can be to constant think up new ideas for company events. Same I am sure goes for you when it comes to community gatherings. Bookmark this list for the next time you are stumped on what kind of event to hold for your association! You can thank me later.
Do You Have Big News This Week?
If you've got big news that would be relevant to other CAM professionals, please share it with us in the comments below.