This week we learned the Supreme Court of the United States doesn't give a fig about your good intentions, and RFPs may not be a good way to find professional management. We answered the age-old question of what management software actually does, and got a great addition to your summer reading list. We also explored your relationship with your phone. Is it too much? The answer to that and a solution to NIMBY syndrome this week in Community Association Management!
As an educated member of the Community Association Management industry, you already know how crucial it is to stay informed and up-to-date on the latest news, trends and happenings within the industry. Each week, we bring together our favorite reads of the week and share them with you! Enjoy the CAM Mash Up and please share it too!
Good Intentions Don't Matter to the FHA
The Supreme Court of the United States has been in the news a lot this session for some big, fat, hairy issues. But there was one ruling on a Texas Fair Housing case that may have gone under the radar that you absolutely need to know about. "Under the new Supreme Court ruling, a board can be held liable for housing discrimination whether or not anyone on the board intended to discriminate so long as the rule or restriction has a disparate impact on a legally protected group of people."
You Down with RFP?
Should community associations solicit bids for professional management services through RFPs? While the answer may vary depending on your state and legal documents, in general, No. "The community association manager is exempt from that procedure. And it's not really the customary practice. It's such a personalized service, and you really need to make sure you find the right fit for you. That requires the ability to interview and dig deep with due diligence, where an RFP is much more along the lines of a paper interview and qualifications."
That's How it Do
I met a lovely lady at CAI National this year. She was a CPA who had sort of fallen into community management (which, let's face it, is not dissimilar to how most of us find it). She built a reasonably successful management firm over 5 years. One day, while pitching her services to a potential new client, a board member asks, "What Management Software do you use?" "Wait" she thinks to herself. "There's management software?" All this time she had been under the impression that everyone used a cobbled together mix of programs to manage communities just like her. If you or someone you know has been there, this is for you.
Gotta Catch em All
A great community association manager has many traits that make them successful at their job. Take a look at these 10 qualities of a great manager and see how you stack up. Are you going above and beyond the call of duty?
Want a tip on how to be a better community manager? How about 365 of them? Learn how to be a better manager in just one year with this fantastic new book from Tanoa Poirier: 365 Tips for Community Managers, Property Managers and Property Owners. This one is definitely going in my beach bag!
They Make em Bigger in Tex... uh, Jersey?
New Jersey is soon going to be home to a 95 story condo building. Wow, that's a lot of units. But is it any different to manage a large-scale community than it is a normal sized one? (what's normal, anyway?) This article explores the uniques challenges faced by large-scale community associations, from bigger budgets and bigger boards, to scaffolding and rigging equipment.
It's the Pits
You've heard a lot here about the benefits of social media for community associations, but there are pitfalls that you need to avoid as well. Otherwise social media can become a slippery slope that drags your community down. Here are some tips to help you avoid harm when adopting social media.
Do You Sleep With Your Phone?
Here's a shocking statistic. 71% of Americans sleep with their phones. Ouch! With everyone having their head down in their phone, it can be hard to make a real connection with your neighbors. But building community is what community associations are all about. Here are some tips that might help.
Robots In Disguise
The city of Beaverton, OR has come up with a brilliant solution to NIMBY (Not in My Back Yard) syndrome. They have taken ugly (but necessary) water pumps, and put them into houses. Houses that blend perfectly into the HOAs where they are housed. So much that they even receive pizza coupons and phone books. They even pay assessments to the HOA like any regular home! Brilliant. Any HOA would be proud to have this in their neighborhood. Now, how do we get every municipality to start doing this?
Do You Have Big News This Week?
If you've got big news that would be relevant to other CAM professionals, please share it with us in the comments below