The holidays are great. The time with family, the joy of the season, holiday shopping, traffic, waiting in lines, stress, Stress, STRESS! Who needs a disaster in the communities you manage at a time like this?
This is our crack at the song, The 12 days of Christmas. These are 12 kinds of disasters that have affected real CAMs during the holiday season and throughout the year. Hum along with us and hopefully you can avoid them and stay focused on the great things that come with the holiday season!
12 Angry Homeowners
Tempers tend to run high when people are under a lot of stress, and the holidays could write a whole new definition for stress! If you've got a problem with angry homeowners, don't brush them off. Wise Property Solutions gives us some great tips on how to diffuse angry homeowners.
11 Vendors Calling
Snow removal, winter maintenance, pipeline repairs and so many other cold weather emergencies can crop up during the holiday season that require a good vendor to take care of them ASAP. I think we'd all agree that good communications is vital to maintaining a good relationship with association vendors so they are there for you when you need them. Check out this great article on Negotiating with Vendors.
10 Board Elections
9 Cups of Coffee
By now, you might be feeling pretty frazzled. You could have another cup of coffee, or... you could find another way. Julie Adamen teaches us a how to Learn the art of focus and avoid the busy work that slows us down.
8 Extension cord fires
With a tangle of lights, blow up displays, musical decorations and more all up at the same time of year, potential hazards abound. Caution homeowners to practice these holiday safety tips. And while you're at it, consider these on the community level.
7 Inspection Ride Lists
Inspections can be one of the most time-consuming aspects of the CAM's job. It's not necessarily the inspection part that takes the most time, it's the data entry after the fact. This holiday season, look into a mobile inspection solution like TOPS Go to reduce inspection times!
6 Hour Meetings
You have enough to deal with in actually managing your community associations - you don't need to add extra long meetings to the mix! Next time, try these helpful tips for shorter board meetings.
5 Ducks in the pool
While our neighbors to the north (From Florida, that would be pretty much every state, in addition to Canada) may be experiencing the woes of a cold winter, those of us living in the warmer climes have a different problem at this time of year - breeding ducks, who decide that the swimming pool looks like a pretty good place to start a family. If you're experiencing this issue, there are several solutions that have proven to be an effective deterrent.
4 Estoppel Letters
Tired of having to manually prepare Estoppel letters for home resales in your communities? Download this free Estoppel Letter template that you can use right inside your TOPS Form Letter (or any other program you want to use).
3 Dollars Profit
CAM Management is notorius for thin profit margins. Want to find alternative ways to turn a profit or looking to simply understand how CAM Management profits work? Learn How community association management companies turn a profit.
2 Hours of Sleep
Staying up too late every night? Perhaps one of the culprits is the repetitive work that takes up large amounts of your day. How about automating your community management processes? It leads to making you happier, healthier, and more well rested!
And a citation to trim the trees
Keeping community associations under your control looking beautiful and healthy defiitely falls in the CAM manager's purview. So what do you do when your HOA hears that the power company is going to chop up all of the beutiful old trees because they are in close proximity to power lines? It helps to have a professional arborist on your rolodex so they can advise you. Here is a story of one self-managed community that experienced power company tree mauling first-hand.
So there you have it folks! 12 holiday disasters and what you can do to help avoid them. And if any of these happen to you, try to remember why you fell in love with Community Association Management in the first place. And try to have a safe, happy, healthy holidays!
Do you have your own holiday disasters to add to the list? Post them in the comments below!